Legal notice and terms of use

LEGAL NOTICE AND TERMS OF USE

GENERAL INFORMATION

The access, navigation and use of the Website https://adserviceticketing.com (hereinafter, the "Website") implies the express and unreserved acceptance of all the terms of this Legal Notice and Terms of Use, which have the same validity and effectiveness as any written and signed contract.

Its observance and compliance shall be enforceable with respect to any person accessing, browsing or using the Website. If you do not agree to the above terms, do not access, browse or use the Website.


IDENTIFICATION OF THE WEBSITE OWNER

In compliance with Law 34/2002, of 11 July, on Information Society and E-Commerce Services ("LSSICE"), the identification details of the Website owner are provided below:

  • Owner: Grup Eina Digital S.L.
  • Registered office: c. Itàlia 48, Nau 3 – 17600 Figueres (Girona), España
  • CIF (Tax Identification Number): B17789215
  • Commercial Registry: Registro Mercantil de Girona, Tomo 2077, Folio 178, Hoja GI-24761 Inscripción 1
  • Phone: 972 51 23 17
  • Email: gdpr@grupeina.com

This Legal Notice and Terms of Use regulate the access, navigation and use of this Website, without prejudice to the fact that Grup Eina Digital S.L. reserves the right to modify the presentation, configuration and content of the site, as well as the conditions required for its access and/or use. Access to and use of the contents of the Website after the entry into force of its modifications or changes implies the acceptance of them.

Likewise, users are informed about their rights and obligations in relation to the contents displayed through the Website, logos and trademarks used, as well as the responsibilities that may arise from accessing the Website.


SSL CERTIFICATE (Secure Sockets Layer)

The SSL CERTIFICATE provides authentication, privacy and security of the information between Grup Eina Digital S.L. and the user.

Grup Eina Digital S.L. has a security certificate that is used by SSL CERTIFICATE to make secure connections.

In this process, several parameters are set to make the connection secure and it is established using pre-established keys, encrypting and decrypting all data sent until the connection is closed.


RULES OF USE AND PURPOSE OF THE WEBSITE

Browsing, access and use of the Grup Eina Digital S.L. Website by the workshop user confers the condition of "user", by which they accept, by browsing the Grup Eina Digital S.L. Website, all the terms of use established herein without prejudice to the application of the corresponding legally binding regulations, according to the case.

The purpose of the Website is to solve automotive technical queries and doubts through a ticket system, where the user will have to fill in a form that will be answered by the Call Centre advisers of Grup Eina Digital S.L.. If the user contacts the Call Centre service by telephone, the consultant will fill in the form (with the user's prior authorisation) to answer the ticket.

For the user to access this Website, they must have been registered for the service by their Dealer or by Grup Eina Digital S.L. with prior authorisation from the Dealer or from the workshop itself in the case of being an Einatech service user.

The user, having accessed this Website, must consent to the processing of their data for the purposes described in the Privacy Policy.

Access to the private area by the user requires a workshop code, a username and a password that is generated once the user is registered on the platform through the receipt of an email. The user can also, from the private area, edit their profile, select the language, change the password, if they consider it necessary, or access the history of generated and answered tickets. The generation of tickets establishes an internal communication system for the resolution of automotive technical questions and doubts between the user and the Call Centre advisers at Grup Eina Digital S.L..

Once inside the Website, the user will be able to access other applications as long as access is enabled. In the case of Einatech service users, they will be able to access the Electronic Module Repair service and will have the option to accept if they want to receive advertising from Grup Eina Digital S.L..

The user assumes responsibility for the correct use of the Website. This responsibility shall extend to:

  • The veracity and legality of the information provided by the user in the forms made available by Grup Eina Digital S.L. for access to the services offered by the Website. In any case, the user will immediately notify Grup Eina Digital S.L. about any event that facilitates the improper use of the information recorded on the forms, such as theft, loss, or unauthorised access to IDs and/or passwords, in order to proceed to its immediate cancellation.
  • The use of the information, services and data offered by Grup Eina Digital S.L. contrary to the provisions of these conditions, the Law, morality, good conduct or public order, or that in any other way may involve injury to the rights of others or the operation of the Website itself.

Grup Eina Digital S.L. shall not be responsible for the opinions expressed by Users through comments or any other participation tool that may be available on the Website.

The User is informed and accepts that access to this Website does not imply, in any way, the beginning of a business relationship with Grup Eina Digital S.L. or any of its offices. Access to or use of the Website for illegal or unauthorised purposes, with or without economic purpose, is not permitted and, therefore, its consequences will be the sole responsibility of the User.

The breach of any obligation by the User may lead to the adoption by Grup Eina Digital S.L. of appropriate measures under the law and in the exercise of their rights or obligations, without the possibility of any compensation for damages caused.


WEBSITE ACCESS AND NAVIGATION: RESPONSIBILITIES AND GUARANTEES

Grup Eina Digital S.L. does not guarantee and is not responsible for: (i) the continuity of the contents of the Website; (ii) the absence of errors in said contents; (iii) the absence of viruses and/or other harmful components on the Website or on the server that supplies it; (iv) the invulnerability of the Website and/or the impossibility of violating the security measures adopted therein; (v) the lack of usefulness or performance of the contents of the Website; and (vi) the damages or losses caused, to themselves or to a third party, by any person who infringes the conditions, rules and instructions that Grup Eina Digital S.L. establishes on the Website or through the violation of the security systems of the Website.

However, Grup Eina Digital S.L. declares that it has taken all necessary measures, within its capabilities and the state-of-the-art, to ensure the operation of the Website and to minimise system errors, from a technical, legal and organisational point of view.

If the User becomes aware of the existence of any content that is illicit, illegal, contrary to the law or that could infringe the rights of third parties, they must immediately notify Grup Eina Digital S.L. so that it can take appropriate measures.

Grup Eina Digital S.L. shall not be responsible for the accuracy, completeness or updating of the information published on the Website from outside sources and shall not be responsible for any damages that may arise from the use of such information.


Linking Policy and Disclaimers

Grup Eina Digital S.L. does not control the content, privacy policies or practices of third party websites and assumes no responsibility for them.

The User acknowledges and accepts that Grup Eina Digital S.L. shall not be responsible for the availability of external websites or resources, and does not endorse any advertising, products or other materials offered through such websites or resources.

The User acknowledges and accepts that Grup Eina Digital S.L. shall not be responsible for any loss or damage that the User may incur as a result of the availability of such external websites or resources, or as a result of any reliance placed by the User on the completeness, accuracy or existence of any advertising, products or other materials offered through such websites or resources.

Grup Eina Digital S.L. has neither the power nor the human or technical means to know, control or approve all the information, contents, products or services provided by other websites that have established links to the Website. Grup Eina Digital S.L. does not assume any form of responsibility for any aspect related to the web page that links to this Website, specifically, but not limited to, its operation, access, data, information, files, quality and reliability of its products and services, its own links and/or any of its contents, in general.


Intellectual and Industrial Property

Grup Eina Digital S.L. is the owner or, as the case may be, has the corresponding licenses on the exploitation rights of intellectual and industrial property of the Website, as well as of all the contents offered therein, including (by way of example and not exhaustive) the platform itself, code, texts, photographs or illustrations, logos, trademarks, graphics, designs, interfaces and the services available through the site.

Under no circumstances shall it be understood that access, navigation and use of the Website by the user implies a waiver, transmission, license or total or partial transfer of such rights by Grup Eina Digital S.L.. The User has the right to use the contents of the Website within a strictly domestic scope and solely for the purpose of using this Website, in accordance with this Legal Notice and Terms of Use.

References to registered trademarks or trade names, or other distinctive signs, whether owned by Grup Eina Digital S.L., or by third parties, imply a prohibition on their use without the consent of Grup Eina Digital S.L., or their legitimate owners. At no time, unless expressly stated to the contrary, does access, browsing or use of the Website and/or its contents confer on the user any right over any distinctive signs included therein.

All intellectual and industrial property rights on the contents of the Website are reserved. Pursuant to the provisions of the Intellectual Property Law, the reproduction, distribution, modification, copying, transformation, distribution, public communication or any other activity that may be carried out with the contents of this Website, not even when quoting the sources, by any means, without the prior, express written authorisation of Grup Eina Digital S.L. is expressly prohibited.


Suspension of the Website

Grup Eina Digital S.L. reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, at any time and without prior notice, the access, navigation, use, hosting and/or downloading of the content, services and/or use of services of the Website, without the user being able to claim any compensation. After this termination, the prohibitions of use of the contents set forth above in this Legal Notice and Terms of Use shall remain in force.


Processing of personal data

In accordance with the provisions of current legislation on Data Protection, all personal data provided during the use of the Website will be treated in accordance with the provisions of the Privacy Policy that all Users must expressly accept in order to use the Website.


Modification of the legal notice and terms of use

Grup Eina Digital S.L. reserves the right to make any changes it deems appropriate, without prior notice, to the content of its Website. Both with regard to the contents of the website, and in the Website’s terms of use. Such modifications may be made through its Website by any legally admissible means.

The date from which the present terms are in force is stated at the end of the document. The temporary validity of these Terms of Use coincides, therefore, with the time of their exposure, until they are totally or partially modified, at which time the modified Terms of Use will become effective.


Legal Actions, Applicable Law and Jurisdiction

Grup Eina Digital S.L. also reserves the right to take any civil or criminal actions it deems appropriate for the improper use of its Website and content, or for the breach of this legal notice.

The relationship between the user and the provider will be governed by the regulations in force and applicable in the Spanish territory. Should any controversy arise, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard, and we will submit to the Courts and Tribunals of Girona.



LAST MODIFICATION DATE: 08/06/2023